Reviews (5,556)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and improving customer service. Key features include "Quick Replies" for faster response times, seamless Shopify integration, and access to customer details like cart items and order history for personalized service. The app also offers automated responses and mobile functionality, allowing for effective management of interactions on-the-go. Merchants appreciate the reliable, user-friendly interface with real-time notifications that ensure timely responses, and the supportive Shopify team that helps maximize app usage.

August 20, 2024

Just great!

Hesperus Press
United Kingdom
10 months using the app
July 24, 2024

It's easy to use

FTF Market
United Kingdom
Over 3 years using the app
August 19, 2024

Very helpful and easy to use, only addition we would like would be to be able to attach documents

Pedibal Bikes
United Kingdom
10 months using the app
August 22, 2024

Wonderfulllllllllllllllllllllllllllll!

OrderMe
United States
9 months using the app
September 1, 2024

Excelente, atendeu todas as minhas necessidades.

KIDEALSHOP
Brazil
6 months using the app
July 23, 2024

AWEOSME!

Photobooth City
United States
About 3 years using the app
July 23, 2024

We use Shopify Inbox extensively and it usually leads to sales!

Habitat Oakland ReStores
United States
About 3 years using the app
September 12, 2024

Bom recomendo

Mercado Br Shop
Brazil
5 months using the app
August 20, 2024

very nice

Andream(US)
China
8 months using the app
July 23, 2024

This app works well for us. It was easy to set up and works seamlessly with the website. Can be used with various devices so it's easy to chat with customers.

Ideal Garden Lights
United States
Almost 3 years using the app