Reviews (5,968)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

February 23, 2024

Very good and easy to use

Silva Creations LLC
United States
Over 2 years using the app
January 25, 2024

Very helpful and has increased our customer experience.

Tea Palace
United Kingdom
3 months using the app
July 4, 2024

I am just starting out so it is too soon to make a complete determination. I am excited with my present experience

triplesparkle.shop
United States
2 days using the app
July 26, 2024

Nice app

Abode Aesthetics
Pakistan
5 months using the app
March 1, 2024

Excellent addition to the Shopify platform

Fine Coffee Club
United Kingdom
7 months using the app
May 2, 2024

I like most parts of the appliction. I like the thread options and ebing to add answers for common quesitons

Customization Depot
Canada
4 months using the app
June 10, 2024

Really easy to use, sets up everything for you. Really happy with the app

Cobbydog
United Kingdom
5 days using the app
March 27, 2024

Great service to help customer's & conversions. Could be improved but great for what it has to offer

Loyal Origins
United States
5 months using the app
February 28, 2024

The perfect must-have comms tool for looking after customers. No unnecessary frills, just the essentials.

MyPetsVet
United Kingdom
8 days using the app
April 1, 2024

Simple way to communicate with customers

Leather Lady NC
United States
18 days using the app