Reviews (5,748)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

December 21, 2023

Shopify inbox is an excellent sales channel to maintain the comunication in a real time with costumer

DeTodito.com
Mexico
6 months using the app
April 4, 2024

it was nice and easy

Juicy Olive Squeezed
Türkiye
6 months using the app
April 25, 2024

Very Good.

Stone Essential
India
About 2 years using the app
February 21, 2024

it works just fine

Welding Supplies from IOC
United States
3 months using the app
April 10, 2024

great app to stay InTouch with your costumers.

KAIWORKS
United States
About 1 year using the app
July 6, 2024

excelente

Mercado_clic
Colombia
About 2 months using the app
May 2, 2024

Super helpful

Pinstachiio
Australia
4 months using the app
December 27, 2023

A great tool to stay engaged with clients!

Upcycled NYC
United States
4 months using the app
April 20, 2024

Easy to install and use.

Whimsy Custom Gifts
United States
4 months using the app
April 11, 2024

Very useful, highly recomended it

Chora Barefoot Luxury Living
Greece
2 months using the app