Reviews (6,058)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

April 22, 2024

Cumple a la perfección con lo mínimo para mantenerse en contacto con los clientes. Quizás no es tan sofisticada, pero funciona bien, y tiene algunas opciones que permiten gestionar de buena forma los mensajes.

Proqip Store
Chile
Over 1 year using the app
May 21, 2024

pretty straight forward

KLARHEIT
Germany
13 days using the app
March 27, 2024

It is a good app to connect our customer through live chat.

Stop On Shop
India
2 months using the app
July 8, 2024

Great on desktop
not as great on mobile

Shihar
Israel
Almost 2 years using the app
April 22, 2024

Works as it should, and is very prompr.

CruzeKits.com
United States
3 months using the app
July 11, 2024

Easy to use

Wine Shop Lanzarote
United Kingdom
10 months using the app
February 14, 2024

Good App that I recommend.

AGTC
United Kingdom
10 months using the app
May 30, 2024

Very good

Isavela Compression Garments
United States
Over 3 years using the app
April 4, 2024

it was nice and easy

Juicy Olive Squeezed
Türkiye
6 months using the app
March 27, 2024

Estoy extremadamente satisfecho con la aplicación Shopify Inbox. Ha simplificado enormemente la gestión de mis mensajes y consultas de clientes. La interfaz es intuitiva y fácil de usar, lo que me permite responder rápidamente a los clientes y brindarles un servicio excepcional. Además, la integración con Shopify hace que sea aún más conveniente administrar todas las comunicaciones desde un solo lugar. En resumen, Shopify Inbox ha superado mis expectativas y ha mejorado significativamente la eficiencia de mi negocio en línea. ¡Altamente recomendado!

Mascotalux
Spain
Almost 2 years using the app