Reviews (5,748)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

March 20, 2024

So far, it is working perfectly. I would like it to have a feature to be able to delete the old conversations, hopefully they will add this in the future.

Secrets of the Mystics
Greece
About 24 hours using the app
December 10, 2023

i would recommend. It is very easy to use.

Tito's Jewelry Inc.
United States
7 months using the app
May 23, 2024

Good app

The Cooling Corner
United States
3 months using the app
December 2, 2023

Very good and simple to use.

Menasol
United Kingdom
About 1 year using the app
March 27, 2024

Estoy extremadamente satisfecho con la aplicación Shopify Inbox. Ha simplificado enormemente la gestión de mis mensajes y consultas de clientes. La interfaz es intuitiva y fácil de usar, lo que me permite responder rápidamente a los clientes y brindarles un servicio excepcional. Además, la integración con Shopify hace que sea aún más conveniente administrar todas las comunicaciones desde un solo lugar. En resumen, Shopify Inbox ha superado mis expectativas y ha mejorado significativamente la eficiencia de mi negocio en línea. ¡Altamente recomendado!

Mascotalux
Spain
Almost 2 years using the app
January 18, 2024

After using this application, we received inquiries from people in a very short period. This app is truly amazing for attracting customers.

PORMIDO
Hong Kong SAR
6 days using the app
January 28, 2024

Loved the shopify inbox chat portal

Perraro Electric Bike
United States
12 months using the app
June 5, 2024

Fijne app, laat me orders en deals razendsnel afhandelen.

LottePads
Netherlands
About 1 month using the app
March 12, 2024

I am just learning so it is too early for me to decide

Festive Felines
United States
4 months using the app
May 18, 2024

Fast notifications about messages.

Kern Home Goods
United States
13 days using the app