Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

April 10, 2024

great app to stay InTouch with your costumers.

KAIWORKS
United States
About 1 year using the app
April 17, 2024

Love this app

Gifts for You 'n Me
United States
Almost 2 years using the app
March 21, 2024

enjoy the ease of contact with customers questions

OneStopDIYShop
United States
About 1 month using the app
February 29, 2024

me gusta mucho esta opción ya que me indica exactamente en qué momento se encuentra el cliente y que tipo de artículos tiene en su carrito, entonces me resulta muchos más fácil conducir la duda

XULA CARE
Spain
Over 1 year using the app
March 24, 2024

so far so good. I have not gotten many messages yet

mwfitnesstime
United States
3 months using the app
July 11, 2024

works as promised. massive help!

Pierced Addiction
United States
3 months using the app
March 4, 2024

Easy to chat with my customers

Skin Help Zone
Canada
6 months using the app
May 1, 2024

I would recommend a Shopify Inbox for Shopify Store

KJ Paula Gift Baskets | Boston MA
United States
Over 1 year using the app
April 11, 2024

Very useful, highly recomended it

Chora Barefoot Luxury Living
Greece
2 months using the app
May 2, 2024

its great to be in touch with your customers.

Mc.Clery
Slovenia
4 months using the app