Reviews (5,748)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

May 18, 2024

Fast notifications about messages.

Kern Home Goods
United States
13 days using the app
May 25, 2024

friendly with customer

BOMBOM USA
United States
5 days using the app
January 17, 2024

Great way to chat with customers.

The Minnow
United States
8 months using the app
March 29, 2024

Good but can be better

ZANUR FASHION
Pakistan
About 1 month using the app
Edited June 28, 2024

GOOD

Teba Oasis
Egypt
3 months using the app
December 14, 2023

Easy to set up and easy to use. I like that I can easily reply on my phone or on my computer. And it blends nicely with my store.

B Factory
Canada
13 days using the app
December 11, 2023

Excellent tool!

FreeXperience official
Belgium
About 1 year using the app
March 13, 2024

Makes conversations easy, convenient, and simple for both the vendor and customer I believe!

Georgia Soap Company
United States
24 days using the app
June 10, 2024

great

My Store
United Kingdom
About 2 months using the app
December 1, 2023

La miglior app che abbia mai visto per la messagistica, molto molto utile e funzionale!

Lumina Derm
Italy
3 months using the app