Reviews (6,083)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

May 5, 2024

Easy to navigate. Easy to use.

Passionate about Pets
United States
About 2 months using the app
April 26, 2024

Thank you

Three Vegan Soulz
United States
Over 1 year using the app
July 15, 2024

I receive an email notice as soon as somebody visits the webpage and leaves a comment. It works!

BREW THE BLEND
United States
About 1 month using the app
March 27, 2024

Super application, idéale pour commencer une nouvelle boutique, en plus, elle est gratuite.

Je recommande vivement.

www.lookibuy.com
France
11 months using the app
February 22, 2024

it is better if it can integrate to facebook messenger

Denshoppe
Philippines
5 months using the app
September 17, 2024

安裝和使用都十分便捷,推薦

CoreParts.Shop
Hong Kong SAR
About 1 month using the app
September 3, 2024

Bestttt

Turbo Araba
Türkiye
12 months using the app
March 23, 2024

We switched from Drift to Inbox chat. Free and easy integration, but one major difference.
Inbox sends an email for each line in the chat. I find this quite absurd.
Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd.
Maybe there is an option somewhere and I did not see it?

Sequent Microsystems
United States
1 day using the app
April 30, 2024

por que es una herramienta de optimización ideal para empresas

KARUKOS
Colombia
2 months using the app
Edited December 3, 2024

Very good

SCPARTYCREATIONS
United States
Over 1 year using the app