Reviews (5,975)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

January 28, 2024

Good tool to talk directly with customers

Au Bonheur la Lampe
France
15 days using the app
Edited July 10, 2024

It is easy to use and to navigate and use

THE YAKGONA BRAND
South Africa
4 months using the app
April 27, 2024

Very Smooth Experience

Two Moustaches Store
India
About 2 months using the app
March 27, 2024

It is a good app to connect our customer through live chat.

Stop On Shop
India
2 months using the app
June 18, 2024

Easy to use, mobile and desktop friendly.

BBR Motorsports
United States
About 2 months using the app
April 26, 2024

Simple and very effective

Googro
South Africa
2 months using the app
April 16, 2024

So far, so good. It's pretty simple and seamless. I love the automated responses built in. However, the mobile (iPhone) app is not working properly. I'd give it a 5 otherwise.

chirocept
United States
8 days using the app
Edited December 3, 2024

Very good

SCPARTYCREATIONS
United States
Over 1 year using the app
April 4, 2024

it was nice and easy

Juicy Olive Squeezed
Türkiye
6 months using the app
Edited August 16, 2024

Excellent!

Snoopy Smoke
United States
About 1 month using the app