Reviews (5,975)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

March 27, 2024

Estoy extremadamente satisfecho con la aplicación Shopify Inbox. Ha simplificado enormemente la gestión de mis mensajes y consultas de clientes. La interfaz es intuitiva y fácil de usar, lo que me permite responder rápidamente a los clientes y brindarles un servicio excepcional. Además, la integración con Shopify hace que sea aún más conveniente administrar todas las comunicaciones desde un solo lugar. En resumen, Shopify Inbox ha superado mis expectativas y ha mejorado significativamente la eficiencia de mi negocio en línea. ¡Altamente recomendado!

Mascotalux
Spain
Almost 2 years using the app
May 3, 2024

Best chat app ! It is really usefull !

Jerenss
United Kingdom
7 months using the app
July 22, 2024

E' gratis e ti arriva la notifica via email quando ricevi una richiesta.

Le targhe di CIP
Italy
8 months using the app
May 17, 2024

Interaction with customers may need a more friendly respond

Stylish3Tees.com
United States
About 1 month using the app
June 23, 2024

Works great!

happybanjodude
United States
4 months using the app
January 24, 2024

I am happy with it

Spandex Palace
United States
Over 1 year using the app
February 14, 2024

Good App that I recommend.

AGTC
United Kingdom
10 months using the app
February 9, 2024

Great way to connect with customers!

Bloc Bags
United States
4 months using the app
April 24, 2024

Easiest way to connect with customers and solve their queries

Jewellery Design Center
India
About 2 months using the app
June 15, 2024

Great for quick communication on the go. Increased service

mugnificentgifts.com
United Kingdom
29 days using the app