Reviews (4,714)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through its effective live chat features that often lead to conversions. They appreciate its seamless integration with Shopify, automated responses, and AI-generated suggestions that enhance communication efficiency. The clean and intuitive interface facilitates real-time customer interactions directly from the admin dashboard. Additional benefits include syncing chat history with orders and a reliable notification system for timely responses.

March 3, 2025

The reason I like it is that visitors seem to be more inclined to use chat than call on the phone, so we are able to engage them more readily.

Zojila
United States
4 months using the app
June 28, 2025

Excellent service, Easy and reliable

Tech Mart
Pakistan
Over 1 year using the app
May 16, 2025

Super kostenloses Tool

paua.co
Germany
Almost 2 years using the app
June 23, 2025

Good, easy to use

The Pet Standard
Australia
Over 1 year using the app
February 6, 2025

KLanten apprecieren het directe contact en voor de klantendienst is het een snellere manier ( i vgl met mail) om inzicht te hebben in wie de klant is.
We zouden de chat graag kunnen starten vanuit een order in Shopify. Bv wanneer een levering vertraging heeft of een product niet in voorraad is willen we via de chat in contact komen met de klant. Komt dat nog ?

MyComfort24
Belgium
3 months using the app
May 12, 2025

Easy to navigate and works very smoothly. Highly reccommend.

OutdoorRepublic
United States
3 months using the app
May 28, 2025

IT'S A GREAT APP I LOVE IT

Ju'Cee's Boutique
United States
About 2 years using the app
February 10, 2025

Très intuitif et très pratique pour les clients qui veulent avoir une réponse rapide plutôt que de passer par un mail. Cependant certains pensent que c'est une IA et se déchainent un peu sur la messagerie .. N'y aurait-il pas possibilité d'avoir une bannière pour leur expliquer quand ils arrivent sur la messagerie ? Sinon application au top je compte bien la garder !

PatissArts
France
2 months using the app
February 26, 2025

Really like how it keeps all my messages out of my email. We use this primarily for communication.

Quilt My Shirts
United States
4 months using the app
December 25, 2024

This app centralized and consolidates your specific business customer received emails and associates them directly to the store, through your regular business gmail account. It saves you space, and it maintains historical email from the customer.

CATG Sports Footwear
United States
7 months using the app