Reviews (5,941)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

November 11, 2024

Spammers need to stay off. If not I will chat bot prompt and copy and paste their work and use to my advantage

EveryMailBox
United States
Over 1 year using the app
December 1, 2024

Works well for our team.

Nest Interior Design
United States
About 1 year using the app
December 12, 2024

it's more proper and efficient to chat with clients

Memoriex
United Kingdom
8 months using the app
October 14, 2024

So far, it's been pretty good. It has led to a couple of orders and makes it easy to respond to customers from anywhere. I'm going to start trying some of the automated responses soon.

HH Perkins Co.
United States
13 days using the app
December 8, 2024

Great for communicating with customers

Fini Brand
United States
About 3 years using the app
December 5, 2024

The widget on the website crashes often and users are not able to use the widget.

TaikoHub
Canada
Over 2 years using the app
October 31, 2024

It's really easy to use and gives your shop a professional way to engage and respond to customer inquiries

Koiie
United States
27 days using the app
October 27, 2024

Awesome alternative to whats app messages from customers.

Vanto
South Africa
Over 2 years using the app
December 31, 2024

really convenient to talk to customers

Turbulent Labs
Malaysia
2 months using the app
December 26, 2024

Love the automated responses.

MLN Goods
United States
6 months using the app