Reviews (6,088)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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it is the best
Easy to use.
virker super fint
good way of communication with our customers.
It works well
Pros:
1. instant answers
2. getting customer info
3. free
4. ability to engage
Cons:
1. and 2. no way of removing from certain pages like the landing pages, this leads to my next problem where you can't remove the notification 1 in the right hand corner for new customers unless they manually touch the chat box. this is bad for anyone with ocd or adhd. its distracting on a page meant for conversion!
3. can't change the size of the chat bubble
4. no unsend option on text
5. no pc scrollbar for instant answers
It is easy to use and to navigate and use
Great for quick communication on the go. Increased service
Excellent Experience
Good initiative but needs some imrovements.