Reviews (6,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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I like it to be able to chat with customer quickly. I wish i can see the link of the items they are viewing at the time of chat but otherwise all good. Thanks.
Love it! I could extend all the features and integrations it has with messenger and Instagram messenger it made my life easier by allowing to answer all my customer across al platforms in one place!
maybe integrate it with other marketing apps?
help stores with increasing traffic and sales?
data on most asked ?
Hey, there! Thanks for leaving your feedback here; I can definitely see how more marketing integrations and analytics on asked questions would be helpful. I'll be sure to pass that feedback on to our development team for you. In regards to increasing sales, I'd definitely recommend taking a read through this blog post on turning chats into conversions: https://bit.ly/3vlTusU. Cheers! - Brie, Shopify Support
i like that it has automated replies so when someone across the world messages us, I don't have to be awake
Great! make running my business easier :) keep up the good work best feature, is sending products in the chat to complete sales!
It's ok.
I use this application, it is easy to use and it helps me a lot to communicate with the customers of the store.
it's really nice and cool app so far it's doing the job working very well for me, i don't know about tomorrow.
This app is so poorly designed it's almost impressive. Neither the mobile app or the browser allows for switching between shopify stores, so once you logged in from a store, that's where it is. I have three stores so I have to have one in the mobile app, the other on Chrome and the third in Safari just be able to answer customers on all three. Even if you click links from an email, designed to take you specifically to a conversation, it will still take you to the first domain you opened on that browser.
Ágil y rápida