Reviews (6,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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App works flawlessly. Great Job, Thanks
It is so very easy to use.
I like shopify inbox, it's worked really well for my customer. However despite following all the steps I still can't make notifications work on Chrome. I have to rely on seeing these on my phone/email. Also would be nice to be able to choose exact position on the page, I think it interferes with my cookies pop up sometimes.
Hey, there! I'm sorry to hear that you haven't been able to get your desktop notifications working. In Chrome, desktop notifications for new Inbox messages should appear when your browser is open and you're logged in to your Shopify account.
That said, in order to receive desktop notifications on the computer, you also need to click "Allow" when prompted by your browser in order to allow desktop notifications from Shopify Inbox. The browser prompt appears the first time you log into Shopify Inbox. If you missed or dismissed the pop-up prompt the first time, then you can access your Shopify Inbox desktop notification settings at any time by clicking your name on Shopify Inbox > Notifications. If you're still not receiving notifications after checking this, feel free to reach out to our Support team any time and we can continue troubleshooting with you: https://bit.ly/2AWw5VA.
Regarding being able to move the Shopify Inbox chat box, I can definitely understand why this would be useful. I'll be sure to share that as a feature request with our developers for you. Take care! - Brie, Shopify Support
Great app!! It works really good.
Very good application can help me better communicate with customers I hope to continue to optimize this application
The AI responses are great!
I can communicate with customers instantly. I'm waiting for more features to come so that we can do more with it!
It works well for managing communications with clients. It's a mini CRM not just a messaging app. I like how I can have automatic replies.
I find it very useful..
Works pretty good