Shopify Inbox

It seems to be a really good way to engage with customers and I love the fact that if you miss their question, you can actually email an answer to them.

First off.. I d give it "0" stars. When adding it just goes in a redirect circle. Secondly advertise it is only for ios users before you recommend to download it with big download button? Huge disappointment! Bad planning on someone's part.

This app is great. It has helped me respond to questions from my store visitors when am off my desk. I also love the feature that lets me assign customers to my shop team. I love it.

Best App help to communicate with customer to increase sale
Thank you from Amazoline Store

great service ++++

This app is a fantastic resource for direct customer communication on your website, and the best part is that it's completely free! Plus, it won't slow down your site and integrates seamlessly with your website. What more could you ask for?

"I have to say that the support I received from Shopify was exceptional. It can be really challenging to manage everything on my own, but their assistance was incredibly valuable. They helped me understand the functionality of Shopify's Inbox Chat app, which is a free alternative to one of my paid apps that serves the same purpose. In essence, I received free support for a new app and was able to save money by discontinuing an old app. Overall, it was a great experience."

Search function needs to be better and would be good to be able to star conversations or categorise them.

Usei para acompanhar os clientes mais rapidamente. é muito util e poupa imenso trabalho. A identificação das encomendas e a visualização imediata dos modelos que os clientes estão a ver no momento é perfeita.

Search function is desperately needed for looking back old conversation. or letting us to rename the conversation will be great.