Reviews (5,941)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

November 7, 2024

This works pretty well for me

Your Secret Santa Gift Shop
United States
4 months using the app
December 27, 2024

surprisingly decent

Tiny Labs
United States
10 months using the app
October 16, 2024

Really good, works great, on desktop, on mobile. I'm always in touch with existing and prospective customers.

Hot In Nailz
Romania
6 months using the app
November 12, 2024

Very effective and responsive. AI feature is very helpful.

Haya By Rabi
Pakistan
3 months using the app
October 7, 2024

Easy to use. Notifies when customers have communicated and are waiting for a response.

Art's Coffee Roasters
United States
About 1 year using the app
December 7, 2024

Pretty easy to use, great app, and it's free!

Lomure
Austria
About 1 month using the app
September 23, 2024

It's good but I wish if I could chat with all platforms like before. Your the only robot here and its an amazing way to provide customer service.

Darca Gammer
Italy
About 2 months using the app
December 18, 2024

Nice app, working good.

Moebelbox24.de
Germany
2 months using the app
January 2, 2025

Absolutely brilliant, easy to use and a great way to instantly connect with customers.

Plastics Training Online
United Kingdom
About 1 month using the app
December 12, 2024

Es un buen medio de comunicación con clientes, adicional al whatsapp y mail

mingenio.cl
Chile
Almost 2 years using the app