Reviews (5,725)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

July 8, 2024

Shopify has been a critical part of me opening and running my online business.

Thank you and please keep up the great work.

R & R Innovations
United States
4 months using the app
July 29, 2024

It is easy to set up and it is a plus that it is part of the Shopify suite of software.

Tiny Toes in Dreamland
Canada
6 months using the app
September 23, 2024

It's good but I wish if I could chat with all platforms like before. Your the only robot here and its an amazing way to provide customer service.

Darca Gammer
Italy
About 4 hours using the app
September 25, 2024

L'abbiamo installata da qualche tempo ma solamente ora i clienti iniziano ad usarla. È di semplice utilizzo, funzionale e decisamente utile. Assolutamente da consigliare.

De Liguoro
Italy
11 months using the app
August 14, 2024

muy buena solo que a veces se cierra la sesion y no me doy cuenta y no veo los mensajes, pero funciona muy bien, es buena alternativa para comunicarte con el cliente

UMX Refacciones
Mexico
Over 1 year using the app
November 10, 2024

Keeps me connected with potential buyers

Just my way 787
United States
10 days using the app
July 17, 2024

Amazing store and friendly service, I did not trust before but went ahead anyway and placed my order, to my surprise, it was delivered just as I have ordered it. Consider me a regular shopper from your store.

SCP
South Africa
3 months using the app
October 23, 2024

Great new tool, that is perfectly integrated!

LediBelle
Switzerland
1 day using the app
October 13, 2024

its really helpfull app and easy .

LeuvenGallery
United States
5 months using the app
October 10, 2024

its good

DIFFERENTREGARDCO
United States
Over 3 years using the app