Reviews (6,029)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.

November 11, 2024

Spammers need to stay off. If not I will chat bot prompt and copy and paste their work and use to my advantage

EveryMailBox
United States
Over 1 year using the app
January 10, 2025

Great for chatting to potential sales customers. More features including translation would be great...

Wave Connect
United Kingdom
About 1 month using the app
January 2, 2025

Absolutely brilliant, easy to use and a great way to instantly connect with customers.

Plastics Training Online
United Kingdom
About 1 month using the app
November 12, 2024

For a free inbox app, it does the basics and does them well.

Farm Link Hawaiʻi
United States
4 months using the app
January 21, 2025

sugoi
very good

AL MODINA
Japan
Almost 4 years using the app
September 23, 2024

Highly recommend this app. Very easy to use, and easy to set up automated replies. We get far more enquiries through our website using this app than our previous chat. I like that I can have the app on multiple devices so customers never get missed.

Sarah Layton
United Kingdom
7 months using the app
October 24, 2024

Works perfectly, the only downwside is that it's a separate app from the main Shopify app. Would be cool if it was built-in but it works perfectly! I've got a live chat setup with lots of FAQ that people can select and receive instant answers, or I can talk to them live if need be.

Top Shop Premier Maltby
United Kingdom
About 2 months using the app
January 6, 2025

This has been a great addition to our business!

SARDA™
United States
18 days using the app
December 18, 2024

Nice app, working good.

Moebelbox24.de
Germany
2 months using the app
December 7, 2024

Pretty easy to use, great app, and it's free!

Lomure
Austria
About 1 month using the app