Reviews (5,987)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.

April 8, 2024

Great app, really loving it!

TitaniumFashion
Canada
About 2 months using the app
August 18, 2024

good

New Gastric and Bariatric Sleeve
Italy
2 days using the app
June 11, 2024

Great

Miraclehands
United States
Over 1 year using the app
May 3, 2024

good

techprozonline
United States
Over 1 year using the app
August 19, 2024

Las respuestas rápidas o predeterminadas no funcionan correctamente, las notificaciones en mobile no funcionan como deberian

Guadalupe Cid Arg
Argentina
12 months using the app
Shopify replied November 18, 2024

Thank you for taking the time to share your feedback! Please reach out to us at inbox@shopify.com with more details about the issues you are facing with quick replies and mobile notifications and we can help find a fix for your shop.

- Shopify Inbox Team

March 16, 2024

Simple to use

Jomin Furniture - Hertfordshire
United Kingdom
About 2 months using the app
May 29, 2024

Super Top!!!!!

ROBSHOP
Réunion
4 months using the app
April 20, 2024

Great app, I love it

Catholics Online Shop
United Kingdom
29 days using the app
March 4, 2024

nice

UR SUGAR
Hong Kong SAR
7 months using the app
February 24, 2024

Por fin, después de varias tentativas de abrir una tienda en Shopify y entender cómo funciona, ahora he entendido y se los digo, es muy completa (he pasados por algunas empresas que proporcionan el mismo servicio), pero Shopify es la leche.

Allmart Store
Spain
3 months using the app