Reviews (5,729)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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A very useful tool for keeping in touch with customers and potential customers
I really like this as an addon to my Shopify store.
I wish I was able to edit and delete sent messages, however.
Keep it up,
Argiris
It works well, but when you type a response to the customer you have to mouse over to the Send button. On other apps you can just hit enter and it sends your message. It slows you down a little bit.
Text size is too small and cannot be changed. Quite good app.
its good for communication but issue is timing.
because lot of time gap between Asia and north America
over all a nice.
thanks
Good App for shopify. Good user experience
I like the fact that I can directly communicate with customers and solve their problems.
It works well, but I don´t like that you need to search for all the company employees to assign the message again; a solution could be to Manage assignments with one or two clicks or remember the last person who answers.
Very good but I would like to turn off the app emailing every message to us and just use the app.
good till yet no issue while comuniction with buyer.