Shopify Inbox , 4,335 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.
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thank you
I have the chat open on my laptop and my computer but they don't update. If I "close" a conversation one on my computer, it stays on my laptop.
efficace et fonctionnelle
Me encanta poder tener un chat directo en la pagina web y que pueda ver lo que hace el cliente en el instante
This app works quite well. I do wish it had some more pro level features, but it is a great app for interfacing with your customers.
Very good. Seems to be a little laggy between phone and computer. It usually appears on phone immediately and sometimes message doesn't show up for up to 5 minutes on the computer. Other than that works great!!
Pretty easy to use
Good. Enjoy the contact with customers.
Works well but the instant answers need to allow you to link pages and products.
Does what it is supposed to do.