Reviews (5,725)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

July 7, 2024

Keeos you in contact with your customer base. In addition, its easy to navigate.

EMAHS WELLNESS GARDEN
United States
Almost 2 years using the app
July 17, 2024

Amazing store and friendly service, I did not trust before but went ahead anyway and placed my order, to my surprise, it was delivered just as I have ordered it. Consider me a regular shopper from your store.

SCP
South Africa
3 months using the app
October 20, 2024

Very good app

TINH LUK
United States
4 months using the app
August 19, 2024

Love this app!!!!

Tiny Frock Shop
United States
About 3 years using the app
July 24, 2024

I like that I can connect with customers in real time to provide them support.

Creativity Gear Outfiters
United States
4 months using the app
October 3, 2024

It's easy and works well

MadeK
South Korea
28 days using the app
June 26, 2024

It works. It's nice to have the mobile app too so I can respond to customers during precious family time, like Christmas morning. lol. Seriously though, I do like getting back to customers in a timely manner so I don't lose the sale, and Inbox works seamlessly.

Ungloo Store
United States
Over 2 years using the app
July 22, 2024

Good enough, good experience

Stone Paving Direct
United Kingdom
Over 2 years using the app
September 4, 2024

Easy to use.

Side Stitches by Sammy
United States
About 2 years using the app
July 27, 2024

its made easy to deal with customers we can every where talk with person

My Store.MAB
Pakistan
About 2 months using the app