Reviews (4,706)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales through its effective live chat features that often lead to conversions. They appreciate its seamless integration with Shopify, automated responses, and AI-generated suggestions that enhance communication efficiency. The clean and intuitive interface facilitates real-time customer interactions directly from the admin dashboard. Additional benefits include syncing chat history with orders and a reliable notification system for timely responses.
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Really good to use :)
Great experience!
I makes customer communication really easy and everything - the inbox and chat are in one place! Out of hours I can see notifications on my phone and respond if urgent. I have recently used the search chat feature which helped me to identify and contact customers who had been waiting for my new stocks of witch hazel to arrive. I like the information which is display in the chat area to let me know whether it is a new customer, or the spend etc. This context is really useful.
Quite helpful
I love this app it has been a big help with communicating and a reassurance factor with my customers. gives a more personal shopping experience.
I would definitely recommend this app to Shopify users, its easy to use and the AI seemlessly answers for you if you're not online.
Very easy to use!
Works as I need it to. It's actually my preferred way to communicate with customers.
Shopify Inbox is incredibly effective! It makes managing customer inquiries seamless, boosting response time and satisfaction. The integration is smooth, and it keeps all conversations in one place. Highly recommend!
GOOD