Reviews (5,940)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

December 21, 2024

there is no way to export the chat messages out of inbox app

Barn & Willow
United States
About 3 years using the app
October 24, 2024

I Love This Amazing Inbox App From Shopify Without Paying Any Charges

Buy Era
Pakistan
10 days using the app
October 24, 2024

Great app and works well for us

The Christmas Pyjamas
United Kingdom
Almost 2 years using the app
October 23, 2024

time saving ,i will defently recommend it

homelywish
Netherlands
Over 1 year using the app
January 9, 2025

very good app.

Changsha Rich Nonferrous Metals Co.,Ltd
China
Over 1 year using the app
September 26, 2024

It works good to contact with customers

Technocontrollers
United Kingdom
Over 1 year using the app
December 19, 2024

Good! works well :)

Essential Life
United Kingdom
2 months using the app
November 7, 2024

Super fast with generating responses. Love the easy way to access the Inbox. Very happy with the service

The Wellness Hub
Canada
About 1 month using the app
September 5, 2024

Too easy to use. Customers use it and love it. Makes this one man operation nearly available all the time, even when I'm not sitting at my computer or at the office.

Vent Cap Systems
United States
Almost 2 years using the app
November 8, 2024

this app helps me always connect to my visitor and answer to their questions

Saya
United Kingdom
About 1 month using the app