Reviews (6,029)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.

December 21, 2024

there is no way to export the chat messages out of inbox app

Barn & Willow
United States
About 3 years using the app
September 23, 2024

I like that it allows video files, wish it were able to be longer than 59 seconds, but still a good feature!

Krystelle Lee Cosmetics
United States
Almost 3 years using the app
September 27, 2024

Great app, gives my customers an easy way to communicate with us!

LightbarParts.com LLC
United States
Over 2 years using the app
December 19, 2024

Good! works well :)

Essential Life
United Kingdom
2 months using the app
October 27, 2024

Awesome alternative to whats app messages from customers.

Vanto
South Africa
Over 2 years using the app
December 28, 2024

easy to use

WDLT117
Canada
Over 2 years using the app
January 13, 2025

Awesome!

Top Notch Sew & Vac
United States
Almost 2 years using the app
October 14, 2024

So far, it's been pretty good. It has led to a couple of orders and makes it easy to respond to customers from anywhere. I'm going to start trying some of the automated responses soon.

HH Perkins Co.
United States
13 days using the app
November 19, 2024

works amazing

James Leather
United States
Over 1 year using the app
December 2, 2024

good thanks

Flash Printing
United States
About 1 year using the app