Reviews (5,557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing sales and improving customer service. Key features include "Quick Replies" for faster response times, seamless Shopify integration, and access to customer details like cart items and order history for personalized service. The app also offers automated responses and mobile functionality, allowing for effective management of interactions on-the-go. Merchants appreciate the reliable, user-friendly interface with real-time notifications that ensure timely responses, and the supportive Shopify team that helps maximize app usage.
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Very easy to use and instant messaging for the store.
It does what it says on the tin, there are occasions I do miss the messages, but I'm not sure if that's my end of Shopify's but on the whole communication is good.
It's a super convenient and professional site!
Shopify inbox is awesome. A great tool for sales and customer service.
Love this app!!!!
This is a life saver! My mom has been in the hospital the past few days and she was the only person on my mind, plus I work full time. During this time I didn't notice that I had a message from someone, this service saved me. It answered what it could for me.
I am now back and able to keep up with my messages, but I could not live without Shopify Inbox, it is a must have!!
Simple and easy to use application... 4* because we miss CRM or client link to save the history of any contact.
Good app. Would be better if you were able to see if other team member is writing to avoid duplicated responses.
Seems to work well, I have lots of customers messaging me.
Super helpful! Great way to connect with customers