Reviews (5,557)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing sales and improving customer service. Key features include "Quick Replies" for faster response times, seamless Shopify integration, and access to customer details like cart items and order history for personalized service. The app also offers automated responses and mobile functionality, allowing for effective management of interactions on-the-go. Merchants appreciate the reliable, user-friendly interface with real-time notifications that ensure timely responses, and the supportive Shopify team that helps maximize app usage.
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great way to respond to your clients quickly
FAQ section doesn't always resolve the issues
Love this- Helps me keep track of everything!
There aren't enough filters to shield against hackers and other scammers. I'm currently dealing with someone who hacked into my account. I don't know how they got in, I shouldn't jump to conclusions. I wasn't inferring that "Inbox" was to blame, only that more security might help against intruders. I've had a great experience with all Shopify products. Thank you for being there whenever help is needed.
it is fast and quick
Easy to use and puts us in direct comms with customers
Very Good Web Site.
It is very helpful to increase the conversion rate for my Shopify store
Very clean looking and easy to use app.
It's good but I wish if I could chat with all platforms like before. Your the only robot here and its an amazing way to provide customer service.