Reviews (5,764)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.
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Das war eine schnelle und hilfreiche Erfahrung. Danke!
I love how easy it is to use.
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非常好用，可以即時後消費者溝通，手機ＡＰＰ也能即時回覆消費者
We needed a simple chat plugin that was easy to onboard and Shopify Inbox met those needs perfectly. It was easy to onboard and customize and it being a free app for us to try live chat with was also a big selling feature. We do miss the integration with messenger though!
Helpful to get instant access to customers via the phone app if I am away from my desk. Helps close sales more quickly. A+
Excelente aplicación para gestionar clientes que visitan tu web, aunque se extraña las integraciones con otros servicios de mensajería como Instagram o Whatsapp.
Muy recomendable ademas, puesto que permite cerrar ventas a través del chat dado la integración nativa con shopify y todo tu inventario.
The app has come a long way. Search is new which is good. Just the labels or tags would be great.
We might be far away but an integration into WhatsApp would be revolutionary.
AI is going good
Thank you for taking the time and sharing these suggestions! We understand that having group/team chats, color labels, and more appearance customizations is important to you, and we'd be happy to pass your suggestions along to our development team. Cheers! -Elias, Shopify Support
This app is very helpful for small business owners who is just starting like me. It connects to your apple account that you can communicate with your customer with a professional logo
I like this app because it creates direct communications with customers which is always good. It's a quick and easy way to answer customer questions.