Reviews (6,009)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.
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Great service, easy to use
I enjoy it very much, it helps me stay closer in touch with others and my customers, clients and people who offer their services it's great
So far its been solid. Easy to use, good we can send photos/videos, and I love the phone app.
Buona integrazione e miglioramenti continui, tuttavia lenta nella sincronizzazione dei messaggi tra differenti dispositivi
No problems. Works as described.
I like being able to chat with customers about my product assortment and answer any questions they may have.
Hello Decor By Christine - The Online Shop, Thank you for the 5 star review!
I am so pleased you are finding the app easy to use so you can support your customers and efficiently run your business. I hope this is leading to some great interactions and more sales!
If you ever need any assistance with the app, or have further feedback and suggestions, feel free to contact our team directly at ping@shopify.com
Thanks again!
Ruby C.
Senior Support Specialist - Ping
Excellent app for communicating in real time with our customers.
应用界面简洁。回复消息容易。
goodQQQ
I like the app. It allows me to converse with my potential customers easily. I can get an idea as to what they desire and can fulfill that desire. Makes me more confident as an Entrepreneur. LOVE IT!