Reviews (5,764)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.

October 17, 2022

Makes my life so much easier. I love having all my messages in on place and well organized. Big bonus alos goes to the possibility of sending product links or discounts directly from the app.

Planner boutique
Croatia
About 3 years using the app
July 14, 2022

super bien merci ..................................................................................!

La Porte Des Secrets
Switzerland
About 3 years using the app
March 13, 2024

ottima

Gleaming.it
Italy
28 days using the app
October 17, 2022

Very impressed with Shopify Inbox so far. I installed a couple of days ago and we've just had the 1st chat session which turned into a $100+ order. Great start!

Printy Paw
United Kingdom
About 3 years using the app
October 4, 2022

It works really well has helped increase sales. Way better now that we have discovered the companion phone app!

Outside The Asylum Diving & Travel
United States
About 3 years using the app
November 23, 2023

App extremamente funcional e eficiente.

Loja InTek
Portugal
About 3 years using the app
March 10, 2024

Bonne expersionse

SultanOriental
Switzerland
29 days using the app
April 2, 2022

good, it is good Soooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo nice

SHNEDE
United States
About 3 years using the app
Edited July 30, 2024

I recommend this app it easy to use and does a good job.

Addis Innovation
United States
About 3 years using the app
September 4, 2022

Great app giving details of cart value if any etc. Perfect when customers need a little extra live help to get them across the line.

Lure Me
New Zealand
About 3 years using the app