Reviews (6,010)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.
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I like how I can access my stores chat on the computer or on my phone. It helps me run my own CS without hiring someone, because I can literally engage with my customers from any point in my life.
Its extremely convenient being attached to all of the order history. I also enjoy getting the phone notificatications - it allows me to be extremely attentive.
We really like Shopify Inbox. It keeps all the correspondence neat and in one place and able to be referenced at any point.
Very easy to use. I really love the notifications and it has an easy integration with our store!!!!!
I like that I get notifications when someone has messaged me from my Shopify store and I can reply back in a timely manner.
çok iyi
Hey its an awesome super simple APP ... slightly limited be awesome to have the ability to add another 2-3 auto questions but otherwise zero complaints savvytouch.com
Fun Fast & Friendly App Service! The mobile app is better than the desktop version. I believe the desktop should mirror the mobile app. I work from desktop most of the time.
Productivity has gone up. Far less email requests to deal with now.