Reviews (6,075)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

January 24, 2024

Gute Kontakte mit den Kunden möglich, sehr übersichtlich

AquaScaper´s - Galerie
Germany
Over 1 year using the app
March 4, 2022

I used the app and instantly I was able to engage with the customers who were visiting our channel. Thanks to that, losing no leads.

Om Prakash and Sons
India
Almost 2 years using the app
Edited June 25, 2022

A very useful app, easy to use, both on a computer and on a mobile phone - full control over all messages

Achieve Fitness Now
Israel
Over 1 year using the app
January 18, 2024

great

etcoutfitters
United States
Over 1 year using the app
January 4, 2023

Very convenient to talk to your customers. UI is simple and clear. Customers also use it with ease. Good stuff

goodplan.co
Spain
Over 1 year using the app
April 7, 2022

This app is very helpful. I can communicate with my customers, which is of great value and highly important!

Beauty In Stone Jewelry
United States
Over 1 year using the app
May 31, 2022

great app, works well and its free! developed by shopify, they put the full force of their company resources into this free and useful app!

Crown Forever
United States
Over 1 year using the app
December 15, 2023

Very helpful in letting us answer some of the most common ones we get 24 hours a day for customers world-wide! It gets them the answer they want to purchase right away and frees up our staff so we can keep building here at Santa's workshop.

Raingler
United States
Over 1 year using the app
May 14, 2022

excellent and recommended. love this message service. You can also setup auto-messages so customer can view order status

ShopyFever
United Arab Emirates
Over 1 year using the app
October 7, 2022

We are using this app and it's very helpful as it centralise all our social media communications in one place. Just amazing. Keep the good work.

Lindkart
United Kingdom
Over 1 year using the app