Reviews (6,010)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.
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Excellent chat system. I wish it had AI integrated into it as it adds a lot of functionality and capabilities.
Imagine if we did not have to re-respond the same answer to the same repetitive question that would be asked differently occasionally or have it communicate and automatically translate our response in the user's native language. Maybe we can upload PDF and docs and give the AI all of our files, instructions, and guidelines about our product and the system and can provide any information the end user is asking.
I love this app! It makes it convenient and easy to respond to my customers in a timely manner. Resulting in sales.
I would recommend it, but sometimes it is hard to find.
instant communication - fabulous! Really like getting the instant notifications to help my reach out to my customers while they are browsing
Excelente Alternativa a cualquier chat ya conocido.
希望能增加多种颜色及形状选择，现在的效果是图形和颜色有限，选择性比较少，比较影响体验的感觉。速度方面非常方便，达到了预期的想法，让沟通变得非常轻松，只是操作界面如果可以更加丰富，那就更完美了。只希望这款应用能越来越好。
Hello EVOLID URBAN BIKE, thank you for the 5 star review and excellent feedback!
I'm so happy to hear that you find the app easy to install and communicate with customers. Additional customization options for button placement and look is great feedback to share with our Developers.
If you ever need any help, have questions or even more feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
execelente :3
This is the smoothest chat app that is on Shopify. Easy to use and works perfectly on our IOS devices.
Good app easy to use works very lean on cellular networks as well.
Easy to use and customers love it.