Reviews (6,010)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.
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otima
It is great. I can chat with my customer at any time. It is in real-time. Customers appreciate the instant feedback. I highly recommended this as a part of your business.
Very helpful and customers love it!
It's a very direct way to communicate with customers.
i like it so much , it makes it easier to communicate with my clients as it is so easy to respond immediately .
Facilidad de comunicacion con los clientes y acceso a la tienda...una excelente herramienta para potenciar las ventas
ok
Es buena, aunque seria mejor teniendo mas alertas de notificación de mensajes entrantes
Shopify Inbox is fantastic and easy to use. It's been really great to be able to have a customer service app for free and have a place where customers can get answers and we can track messages in case someone needs more info that automations we have setup can answer. We're a small operation, so this allows us to not miss out on requests and help answer questions without have to check in to each channel we're selling through - especially Facebook and Instagram where we get the bulk of our sales and inquiries.
Simple and easy to use. Notifications are available which makes it easy to use. Much recommended for all small business users.