Shopify Inbox , 4,237 reviews

Name: Shopify Inbox
Brand: Shopify
Rating: 4.7 (4237 reviews)

Overall rating

4.7

Counts per rating level

77% of ratings are 5 stars
3.3K
14% of ratings are 4 stars
584
4% of ratings are 3 stars
163
2% of ratings are 2 stars
77
4% of ratings are 1 stars
156

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.