Shopify Inbox , 4,329 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.
Refine
-
By rating
It is simple to configure and use
Being new and still learning in the industry, this app is my 'right hand man, it's so easy to use, this should be the standard on how all apps fallow...
The inbox is a really easy to use on our Shopify store. I would give 5 stars but there is no email address to use to connect the inbox to the "contact us" and the doesn't seem to be a feature to integrate Meta messengers directly to Inbox even though I've seen this in online videos for Shopify Inbox.
I'm still learning and don't have any complaints yet other than it doesn't appear customers can text through here or use any other method but the chat. A few years back when I tried shopify out, they had a Shopify Chat App that had all used all methods and it glitched a lot (I was an Android user and it was mainly for iOS). This is definitely much better.
gut
facile d'emploi
Trés bien mais il n'y a pas de possibilité de changer la langue
Outil qui augmente et aide au contact avec les nouveaux clients, les commandes en préparation, le service après-vente.
Client saisit l'opportunité de la fenetre proposé pour surfer autrement et faire progresser son idée.
Intéressantes possibilités d'insérer des liens vers des produits et avec une image vignette !
Difficile d'accès avec le mobile (GSM, téléphone portable), dommage.
Easy to use and the tag function is good.
den er efektiv