Reviews (5,730)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.
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It makes it easier for me to reply to emails concerning my store as quickly as possible.
ease of use
We use Shopify Inbox extensively and it usually leads to sales!
Makes contact with my customers a breeze.
Only updated needed is I shouldn't have to click out of a message and click back into it to mark as unread if I have the log active on my screen and the customer messages.
Quick and easy to use. Gives customers instant information.
easy to use and secure
IT'S EASY TO USE OVER ALL GREAT APP..
very easy and convenient to use! I am not a computer genius, I am a self taught Gen Xer. You can answer messages on your shop dashboard or link your store to the shopify inbox app and answer on your phone anytime anywhere.
I've had zero issues so far!! Shopify Inbox integrates smoothly with my Beyond theme and makes it so much easier to communicate with customers.
Does everything I want it to.