Reviews (6,030)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.

November 25, 2024

works well on the phone and desktop

2mepromo.com
United States
3 months using the app
November 7, 2024

Super fast with generating responses. Love the easy way to access the Inbox. Very happy with the service

The Wellness Hub
Canada
About 1 month using the app
November 13, 2024

Customers like the decor, buildability, and durability of the product. They mention it includes charming gingerbread figures that are perfect for decorating the Christmas tree. They also appreciate the bright colors and cute design.

The Shop Stop
Pakistan
3 months using the app
October 25, 2024

Simple and easy to use

SnoreMeds Stop Snoring Solutions
South Africa
About 3 years using the app
January 14, 2025

Very quick

Wallplate.Store
United States
4 months using the app
October 15, 2024

It's wonderful! I have a long way to go to get my business really successful but Shopify is clear and understandable for this 70 year old lady. The Inbox works well

SenSii
South Africa
20 days using the app
December 9, 2024

Best

Modora UK
United Kingdom
Almost 3 years using the app
October 7, 2024

Easy to use. Notifies when customers have communicated and are waiting for a response.

Art's Coffee Roasters
United States
About 1 year using the app
December 19, 2024

Excellent

ACTKO Lifestyle
United Kingdom
Over 1 year using the app
January 8, 2025

el único tema es que a veces no me llegan las notificaciones.

By Mármol
Mexico
Over 2 years using the app