Reviews (5,768)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.

September 19, 2022

It works well for managing communications with clients. It's a mini CRM not just a messaging app. I like how I can have automatic replies.

Black Star Gift Shop
United States
Over 2 years using the app
October 13, 2023

This app is a fantastic resource for direct customer communication on your website, and the best part is that it's completely free! Plus, it won't slow down your site and integrates seamlessly with your website. What more could you ask for?

SimpleModerne
Netherlands
About 2 years using the app
October 5, 2023

Best App help to communicate with customer to increase sale
Thank you from Amazoline Store

Amazoline Store
Canada
Over 2 years using the app
October 25, 2023

It makes doing amazing customer service a little easier

Mia Tui
United Kingdom
About 2 years using the app
March 13, 2022

It seems to be a really good way to engage with customers and I love the fact that if you miss their question, you can actually email an answer to them.

House of Chastity
United Kingdom
Over 2 years using the app
March 19, 2022

This app is great. It has helped me respond to questions from my store visitors when am off my desk. I also love the feature that lets me assign customers to my shop team. I love it.

Marginseye
Kenya
Over 2 years using the app
November 28, 2023

This app allows me to chat with customers quickly and efficiently. I can answer questions and link products easily. Love it!

Kamala's Own Perfumery
United States
About 2 years using the app
August 2, 2022

This app is very easy to use, & I really like how I get notifications sent right to my email when I have unanswered messages. Also very convenient that all the messages from all my sales channels go here.

shop.jd.creatives
Canada
About 2 years using the app
October 11, 2022

Me gusta mucho, es bastante rapido responder si la descargas en el celular. Practica y con opciones para clasificar a los clientes

bellapielchile
Chile
About 2 years using the app
November 8, 2023

很好用

Orthomen
United States
About 2 years using the app