Reviews (6,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.
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Simply fantastic this app! It has been extremely useful. I leave here a suggestion that would be very useful for me and probably for many other users: to put an API to able an artificial intelligence chatBot integration in the shop/website chat
Fantasic and efficient was to be able to respond to customers and completly integrated into Shopify website with options
Could you please AI auto bot out all the mean & complaining customers & send them a bag of skittle maybe? (HUMOR)
I use this app on our store. It's useful and the response time helps us to serve our clients better.
Thanks for your services, you may as well visit WWW.STARLETSSHOPPING.COM for your shopping.
Shopify Inbox has been a game-changer for managing customer interactions! It's intuitive, efficient, and really helps streamline communication.
Highly recommend for any e-commerce business looking to improve customer service.
dont know where to change the language , always display chinese to buyer
The chat feature is a good feature. It gives customers (and owners) a chance to ask questions and give answers, if not right away, within a reasonable time.
Hi, Knitting Closet! I am so happy to hear our app is working well for you. Thank you for taking the time to leave your feedback. -Ivy, Shopify Support
Well structured
Very good app and it has all the things you need for your business.