Reviews (6,122)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.

April 20, 2024

bel app

HILAL STORE
Italy
About 2 months using the app
June 23, 2022

È una buona App abbastanza veloce e versatile, sarebbe forse solo da migliorare l'interfaccia di messaggistica.

Balancershop
Italy
About 2 years using the app
December 30, 2023

Its amazing

Missha Middle East
United Arab Emirates
About 2 years using the app
June 20, 2022

Atende perfeitamente ao que se propõe.
Ágil, rápida e fácil de operar.
Importante para o pronto atendimento ao cliente, proporcionando rápidas respostas.
Poderiam acrescentar um aviso sonoro.

My Chair
Portugal
About 2 years using the app
July 13, 2022

Easy to set up and use. We are using to respond to customer service and sales inquiry. Very impressed!

Fan Gear Nation
United States
About 2 years using the app
May 10, 2022

We use this app to help with customers to contact us right away while still shopping. Very helpful, we love it!

Coach Tiff Shop LLC
United States
About 2 years using the app
Edited July 20, 2022

BullyChews.com thinks this is an awesome App! Allows us to keep in contact with the buyer, walk them through any questions they may have about our Power Chewing Dog Toys and Real Treats!

BullyChews
United States
About 2 years using the app
September 24, 2022

Great app! I could respond to my website visitors promptly. I like the Quick Replies feature. Visitors turn into customers easily.

Gracefield Farmacy
Philippines
About 2 years using the app
July 6, 2022

I have found the Shopify inbox to be very helpful to get back to customers when they are on my website and have questions that will help them with their purchase options. Even if I miss them at the time they are on the chat, I can always respond thru email.

JBCoolCats
United States
About 2 years using the app
December 1, 2023

Easy to use.

Mini Fragrances
United States
About 2 years using the app