Reviews (6,122)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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This is a very welcome and cost effective application to our ecommerce operations.
Herbert Williams
Director eCommerce Operations
Maras Green
The app is useful, and it does help with communicating with customers. However I can not say much more as my store is yet not busy.
So Far so good
it's easy for customer to get in touch with us & we can there & then communicate & assist them go thru our webstore smoothly.
Great!
So far i have been very happy with Shopify for my shop. I would highly recommend to anyone thinking about launching an ecommerce site.
Hi Grower-X, thank you for the 5 star review and recommending Shopify Chat!
I'm so glad that you are happy with Shopify and would recommend ABC and the platform to entrepreneurs. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Kind regards,
Ruby C.
Senior Support Specialist - Ping
easy to communicate
It's very beneficial for us merchants now that Shopify Inbox includes these features with the subscription.
The app works great and keeps me in touch with customers, 5 stars from me.
Recommend to anyone. Mick from Nu Me Health ltd.
Great