Reviews (5,770)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.
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I like the auto reply! really helps this time of year when getting lots of emails.
it is very nice, We hope this plugin can bring us a better user experience, and hope the shopify team can develop better
great service and options even though that i struggled in the beginning but little by little im getting there
The app is super simple and does what we need.
It's working very well
Been getting messages from all across my social media accounts as well as from my website. I like the way I was easily able to reply.
At peak times, our storefront is so busy, we just can't answer the phone!
We refer our customers to the online chat feature of our Shopify Inbox so that we can get back to them with complete answers or they can access the instant answers in the Inbox.
Einfach Genial für die Kommunikation mit Kunden ich hatte früher eine externe App genutzt und wieder gelöscht, da sie kaum angenommen wurde und umständlich zum Bedienen war
Shopify Inbox is helpful. It makes it easy for the potential customer to ask questions about the product. You have a better chance of converting them and making the sale.
I'm using this app and I like it better than using other apps in my website, I highly recommend it with this app you can connect your facebook page.
Hi there, Velin Fashion. Thanks for leaving a review! We're so happy to hear that you love Inbox, and it's Facebook integrations. Having the ability to talk to your customers across multiple platforms in one place is definitely a great feature of the app! We're happy you're enjoying the value it brings to your business, and your customer service workflows! -Imogen, Shopify Support