Reviews (5,557)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and improving customer service. Key features include "Quick Replies" for faster response times, seamless Shopify integration, and access to customer details like cart items and order history for personalized service. The app also offers automated responses and mobile functionality, allowing for effective management of interactions on-the-go. Merchants appreciate the reliable, user-friendly interface with real-time notifications that ensure timely responses, and the supportive Shopify team that helps maximize app usage.

October 8, 2024

while they are still in the process.This is all we needed and it works great for our seasonal business.

Zikes Donivar
Germany
About 20 hours using the app
June 25, 2024

Very handy, much easier to manage than the external App's

jerome TRICAULT
France
11 months using the app
August 5, 2024

Not being able to hit return whilst replying is a real issue. So painful!

Luv Biotics
United Kingdom
Almost 2 years using the app
Shopify replied August 6, 2024

Thank you for taking the time and sharing this feedback. We'd be happy to share your feedback on not being able to hit return during live chat replies with our developers for considerations with future releases. Cheers! -Elias, Shopify Support

October 15, 2024

Very cool, seamless integration to my site. Customers LOVE it. 10/10

Apex Restaurant Supply
United States
About 18 hours using the app
September 1, 2024

It's okay. Could be better

Jasmine and Jade Interiors
United Kingdom
About 2 years using the app
July 7, 2024

It's great and native to Shopify (obviously).

Only request would be more customisation options (custom fonts / CSS etc)

The Joy Make Club
New Zealand
4 months using the app
July 30, 2024

is the best to use from messages to marketing and the most important part is everything is free

NYAAB'S
Ghana
20 days using the app
August 17, 2024

easy to use and secure

Frameabilia
United States
About 4 years using the app
September 4, 2024

Easy to use.

Side Stitches by Sammy
United States
About 2 years using the app
September 12, 2024

Very good when used correctly.

Nuova
United Kingdom
6 months using the app