Reviews (5,771)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its real-time communication capabilities, enhancing customer service and engagement. Its seamless integration with Shopify, user-friendly interface, quick replies, automated responses, and direct product offerings through chat boost efficiency and sales. The mobile app and multi-device support allow for on-the-go management. Customization options and spam detection are also appreciated for creating a personalized and secure user experience.
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Very easy to set up and configure. It had collected and preserved my business messages until I was able to access them. Now I can respond with ease and get an immediate response from my global suppliers and contractors.
e un app molto utile le aspettative soddisfa le mie esigenze .... migliorerei inserendo le traduzioni in modo da poter parlare anche che gli stranieri
This app has helped me connect with customers and assist with their questions. The ability to email customers if they disconnect is fantastic. The conversion rate for chat is also a plus!
Very easy to instal and to use. A perfect way to have all the chats in one place. The clients can reach out to u very easy
Fast way to keep in touch with your customers. Great help Always improving and better. super recommended
Hello URbrand,
Thanks for installing Shopify Chat. And so glad to hear that you would recommend it to other Merchants. We are always working on improving Shopify Chat. If you have any other feedback or questions, please do get in touch with our team at ping@shopify.com.
Thanks again!
Ruby C.
Senior Support Specialist - Ping
We are very happy with this app. It has been very useful.
We haven't used other apps and therefore we can't compare.
Nothing to add and therefore we give it a 5 stars.
We are very satisfied and view it as excellent, Turning it on has made a world of difference. we will make full use of this app. Thank you.
I use this app to consolidate all enquiries about our product (ex. email) It makes it easy to talk to customers directly and in a timely mannner.
Very Nice app. It is totally free and is highly valuable. Thanks Shopify for this awesome app and I highly recommend it.
Je suis vraiment impressionné par l'outil "Inbox" ! Il facilite grandement la gestion de mes messages et de ma correspondance électronique. Son interface conviviale et ses fonctionnalités intuitives m'ont permis de gagner du temps et de rester organisé. C'est un outil incroyablement pratique pour rester en contact avec mes contacts professionnels et personnels. Bravo à l'équipe qui l'a développé !"