Reviews (6,133)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.

July 4, 2022

I liked this application, i can see the notification each and every time a customer reach out to me.

Apexflows
United States
Over 1 year using the app
January 1, 2024

app molto molto tile da usare con clienti e collaboratrici approvata 100%

MerKato
Italy
Over 1 year using the app
February 18, 2024

Easy to use, and very well-integrated with our Shopify store (duh, it's first party).
Would be great if we could drag and drop media into the chat directly on browser, as we need to attach media quite often.

DrinkAid
Singapore
About 1 year using the app
November 16, 2023

Muy buena app

Charme MX
Mexico
Over 1 year using the app
November 20, 2023

即時性相當好

其來牧場
Taiwan
Over 1 year using the app
Edited April 25, 2024

we migrated from a paid livechat to save funds. so far it works for what we need, primarily a B2B busienss. The addition of the unified inbox assists greatly so that one person can manage the inboxes for all stores. It would be great if there was an automatic assignemnt feature so that only one perosn got notifications rather than all the users. the assigned user could then assign it to another if necessary.

Spelean Australia
Australia
Over 1 year using the app
August 22, 2022

Bin noch nicht vollständig eingearbeitet, aber bietet schon neue Möglichkeiten. :-) Der Abgleich mit der App am Handy war am Anfang verwirrend, ist aber jetzt klar.

VITALPI
Austria
Over 1 year using the app
July 7, 2024

Je recommande cette application, elles est très pratiques mais seul inconvénient il y a trop de personnes qui proposent des services payants dessus. Il faut juste les considérer comme spams .

BERNALDA
France
5 months using the app
February 18, 2022

On utilise cette app et c'est vraiment pratique pour nous. Ceci permets de parler directement avec les clients via un seul chat.

Atelier Murri
Canada
Over 1 year using the app
October 30, 2023

Fantastica chat !

BREUNOR
Italy
Over 1 year using the app