Reviews (6,133)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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Es una aplicación muy fácil de instalar, se puede modificar en base a lo que cada uno requiera en su pagina.
Hi sweetbitesmexico, Thanks for the 5 star review!
So glad to hear that you found the app easy to install and set up. If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.
Thanks again,
Ruby C.
Senior Support Specialist - Ping
for its purpose.
Aplicação muito útil quer para o nós, quer para os clientes, permitindo-nos responder de forma pronta a qualquer questão sobre produtos e aumentando a possibilidade de efetuar vendas.
its incredible to use and so easy, makes business so much easy and my accounts manager Genisus was amazing.
Adding the chat feature to my site resulted in an immediate increase in sales! I think it adds a lot to the trust factor for customers when visiting a site they've never heard of before
great for me /no problem it does the job and seems to be usefull, have to use it a little longer :)
Shopify is the very best in every area; ahead of the game, bravo.
been using this app for months now on our website, and the app as well, no complaints, does what it supposed to :) recommended for faster communication with potential customers
Inbox sends notifications to my phone and that allows me to rapidly respond to customer questions and requests.
The app is very easy to use and serves my purpose well. It is easy to reply back to customers and would recommend it.
Thanks so much for your valuable feedback, I am happy to hear it's working well for you! -Ivy, Shopify Support