Reviews (6,133)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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So far so good. This is exactly what I need to keep our customers in tuch instantly. Thanks to 'shopify chat'! The most great part of it is it is ntotally free.
Hello Better Hardwares, thank you very much for your 5 stars!
We really appreciate that and are very pleased you are using the app to establish connections with your clients. Hoping this leads to increased conversations and conversions!
If you ever need any assistance, please contact our team directly at ping@shopify.com or via the support link inside the app.
Best regards,
Ruby C.
Senior Support Specialist - Ping
I appreciate being able to immediately see and respond to customers if we're busy.
Excellent chatbox - simple and straightforward, while also presenting a good number of options. No complaints whatsoever!
I used the app and instantly I was able to engage with the customers who were visiting our channel. Thanks to that, losing no leads.
A very useful app, easy to use, both on a computer and on a mobile phone - full control over all messages
its good
Very convenient to talk to your customers. UI is simple and clear. Customers also use it with ease. Good stuff
This app is very helpful. I can communicate with my customers, which is of great value and highly important!
Gute Kontakte mit den Kunden möglich, sehr übersichtlich
great app, works well and its free! developed by shopify, they put the full force of their company resources into this free and useful app!