Reviews (6,133)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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great
excellent and recommended. love this message service. You can also setup auto-messages so customer can view order status
Very helpful in letting us answer some of the most common ones we get 24 hours a day for customers world-wide! It gets them the answer they want to purchase right away and frees up our staff so we can keep building here at Santa's workshop.
We are using this app and it's very helpful as it centralise all our social media communications in one place. Just amazing. Keep the good work.
hope that in the future INBOX, buyers can also send pictures, so that communication is smoother between us and buyers. waiting for the update. Thank you
Thank you very much for writing your review and I am glad to see that you've had a positive experience using Shopify Inbox so far. In terms of being able to send and receive images from customers, this is something lots of merchants have requested and I hope that we can accomodate this in future. I will be sure to pass your feedback onto our development team for their consideration. -Victor, Shopify Support
Love this app, can't wait to see if they add in more integrations like, "SMS conversations" from Klaviyo and Recharge!!
impeccable, facile de retrouver tous les messages au même endroit ! gain de temps assuré, je recommande !
Muito bom, vejo grandes aperfeiçoamentos nos últimos tempos. Sugiro uma integração com o Slack ou abrir a API para integrações.
Love this app and it is the exact type of chat we are looking for to get connect with our customer 24/7.
great