Reviews (6,134)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.

November 11, 2022

Easy to use, easy to set up and easy to organise. Links with my store with ease. Would be good to be able to answer messages within my admin. Other than that, good app.

Maddie & Jack's Playground
Australia
Over 1 year using the app
April 28, 2022

I love that my staff can handle messages coming into the website and FB all in one place without having to access my FB account. It also gives us a way to see the conversations, so we know what is going on.

Creme De La Creme Boutique
United States
Over 1 year using the app
January 25, 2024

Bravo , cool job Shopify team . Thank you all team
Regards from STOPARTS LTD Turkey

STOPARTS LTD
Türkiye
Over 1 year using the app
August 1, 2022

Pretty Good! But I have to sign in every time rather than get an instant response by email ... all good though!

toyscardsnbikes.com
Canada
Over 1 year using the app
November 10, 2022

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.

Lux 47 Co.
United States
Over 1 year using the app
January 11, 2023

I love this app, Its so easy to use and very convenient!! I also appreciate it for being a useful resourceful help for others as well

Jocelyns Beautiful Styles
United States
Over 1 year using the app
December 10, 2023

La façon la plus simple d'entrer en contact avec les clients pendant qu'ils visitent la boutique.

Hoppy.ca
Canada
Over 1 year using the app
April 11, 2022

Gosto bastante desta app, e se procuram uma app gratuita para adicionar um chat ao vosso site, esta app é a correta. Em termos de melhorias acho que no futuro seria interessante podermos customizar a aparência do chat por exemplo quando estamos off da loja. Obrigada :)

THE 31 NUMBER
Portugal
Over 1 year using the app
October 14, 2023

tres bonne application pour creer une réelle connection avec vos clientes

Tatiana.B Cosmetics
France
Over 1 year using the app
October 10, 2023

Works great!

TheFitFineFlawless
United States
Over 1 year using the app