Reviews (5,557)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and improving customer service. Key features include "Quick Replies" for faster response times, seamless Shopify integration, and access to customer details like cart items and order history for personalized service. The app also offers automated responses and mobile functionality, allowing for effective management of interactions on-the-go. Merchants appreciate the reliable, user-friendly interface with real-time notifications that ensure timely responses, and the supportive Shopify team that helps maximize app usage.

July 14, 2024

Ease of use is great.
I appreciate that I don't have to be a tech expert to use the app.

Trends Of The Season
United States
About 2 months using the app
June 21, 2024

its ok but sometimes i can't access messages from my customers. I get the notification on my phone. When I go to the inbox the messages do not appear.

I have tried refreshing my browser and everything.

Please help.

Saluz Health
United States
Over 2 years using the app
September 24, 2024

Great addition! Useful to talk to customers at the moment-of-truth.
It's customizable.

ParagonKilns.com
United States
26 days using the app
July 4, 2024

love it. Easy, mobile friendly and entrepreneur friendly.

TIY Hair Ties
United States
Over 2 years using the app
July 4, 2024

It alerts me as soon as a customer asks a question.

VitaJuwel Australia
Australia
Almost 3 years using the app
July 16, 2024

Good product and works well

RJK Products
United Kingdom
5 months using the app
July 30, 2024

its very nice, i prefer for all people

COLLAR FOR PETS
United Kingdom
About 2 months using the app
September 30, 2024

gives you feel of professionalism while operating your store.

JAGIARA
United Kingdom
15 days using the app
July 16, 2024

Very efficient for communicating with customers.

Sokohewani Ventures
United States
Over 4 years using the app
August 28, 2024

love it, it is great

Beautiful Windows
United States
6 months using the app